Academic Regulations Effective Academic Year 2025–2026

Enrollment policy and academic regulations

These terms define admission eligibility criteria, mandatory enrollment documentation, class adjustment procedures, and student conduct standards across all ROBO English training centers.

Section 1.0

Enrollment eligibility by age group

Admission to ROBO English programs is determined by developmental age and initial placement diagnostic results to ensure cohesive peer learning environments and appropriate instructional pedagogy.

Preschool English (Mầm non)

Ages 4 to 6

Designed for early language immersion, foundational phonics, and confidence-building through play-based communicative activities.

Prerequisite:Placement assessment focused on motor-listening skills and social readiness.

Primary English (Tiểu học)

Ages 7 to 11

Focuses on structured Cambridge English pathways (Starters, Movers, Flyers) and academic language integration.

Prerequisite:Standard placement test assessing basic grammar, vocabulary, reading comprehension, and oral response.

Secondary English (Trung học)

Ages 12 to 15

Enhances critical thinking, academic writing, presentation techniques, and preparation for advanced international certifications.

Prerequisite:Intermediate diagnostic test covering listening, reading, writing, and interview performance.

IELTS Preparation

Ages 13 and above

Intensive training across all four examination modules with structured feedback, mock testing, and individualized target tracking.

Prerequisite:Demonstrated minimum entry band score through our official preliminary mock assessment.

Communication English (Giao tiếp)

Students and working professionals

Practical conversational practice, career-specific communication, meeting moderation, and social fluency.

Prerequisite:Conversational interview to evaluate fluency, pronunciation, and workplace language objectives.

Section 2.0

Required enrollment documents

Applicants must submit verified documentation to the admissions office prior to registration confirmation and class placement. Incomplete submissions may delay course admission.

Completed enrollment registration form with parent or guardian signature for minors
Copy of student identification card, passport, or official birth certificate
Two recent portrait passport-sized photographs (3x4 cm) taken within the last six months
Academic transcripts or standardized English test results from the past 12 months, if applicable
Signed acknowledgment of the center health, safety, and operational regulations

Section 3.0

Class transfer and rescheduling policy

To ensure instructional continuity and balanced student-to-teacher ratios, scheduling modifications are handled strictly under the following institutional guidelines.

Class transfers

Transfer requests to a different schedule or branch must be submitted in writing at least seven working days prior to the start of the next study module. Approvals depend on class size availability and academic suitability.

Leave of absence & makeup sessions

Students unable to attend scheduled lessons must notify the academic affairs department at least 24 hours in advance. Up to two makeup classes per 10-week term may be scheduled subject to peer-class availability.

Tuition deferral

In cases of prolonged medical conditions or verified personal emergencies, course tuition may be deferred for up to six calendar months upon written notification accompanied by supporting documentation.

Withdrawals and cancellations

Written withdrawal requests submitted at least 14 days before course commencement are eligible for an 80% tuition refund. No refunds are granted once classes have commenced.

Section 4.0

Student code of conduct expectations

All registered students are expected to uphold standards of mutual respect, active participation, and responsibility to foster an effective and secure learning community.

Punctuality and attendance

Students must maintain a minimum of 80% attendance to qualify for term examinations, certification, and course progression.

Classroom language environment

Students are required to speak English inside academic areas, laboratories, and active workshop spaces to reinforce language immersion.

Respectful conduct

Harassment, disruptive classroom behavior, bullying, or discrimination toward peers, instructors, or staff is strictly prohibited.

Academic integrity

Plagiarism in assessments, unauthorized use of artificial intelligence in formal examinations, and test cheating result in immediate disciplinary review.

Care of facility and property

Students are responsible for maintaining classroom learning equipment, library resources, and technology infrastructure in good condition.

Admissions assistance & document submission

Parents and candidates can submit enrollment files directly at any ROBO English campus reception or consult with academic counselors for placement testing appointments.

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